faq's

When is TOTFest® 2021!?
We are delighted to host TOTFest® in 3 iconic locations in 2021. TOTFest® - Hertfordshire will take place on Saturday 7th August 2021, TOTFest® - Suffolk will take place on Sunday 22nd August 2021 and TOTFest® - Yorkshire will take place on Sunday 15th August 2021

Where is it?
Please see the ‘Getting there’ section for information on how to get to all our TOTFest® 2021 sites

What time is it?
TOTFest® opens at 12pm and the festival finishes at 5pm

Is there car parking at TOTFest® 2021?

Yes! But please note that car parking is chargeable and must be booked in advance. Please see the 'Getting there' section for parking information and directions to both sites.

What is your Covid-19 policy?

We want everyone BIG and SMALL to have the BEST time at TOTFest 2021, which is why we have been working tirelessly with a team of health & safety experts to plan a covid secure festival - for you!

Here are some of the things we have put in place:

 

Þ Reduced festival capacities

Þ Secured larger spaces at our festival sites

Þ Almost all activities are now taking place outdoors

Þ Lateral flow testing a requirement for ALL staff and exhibitors

Þ Enhanced cleaning and sanitisation points installed across the site

 

How can I help reduce the spread of Covid-19?

As a guest at TOTFest 2021 we will be encouraging you and your families to take a lateral flow test up to 48 hours before joining us at the event, after all, it’s only by uniting together that we can show covid the door!

Lateral flow tests are really quick and easy to do, they can be done in your own home in just 30 minutes and are completely FREE. You can order a kit comprising of 7 tests to be delivered directly to your door through this link:
https://www.gov.uk/order-coronavirus-rapid-lateral-flow...

What if I am required to isolate or I test positive before the event?

In the event you are asked to isolate by the NHS Covid-19 app or you test positive before the event you will be entitled to postpone your tickets to any of our 2022 festivals, simply send across the NHS app isolation notification or proof of positive PCR test to customerservices@pinkbearevents.co.uk along with your booking details.

i have lost my booking reference or my tickets.

We hold no data for customers ticket questions, please contact Ticketline customer services on 0161 813 2222.

What can I expect from TOTFest® 2021?
A jam packed schedule of events from a wide variety of  both local and national pre-school talent! To see what's planned please refer to the individual event pages.  

What age is it aimed at?
TOTFest® is a pre-school festival dedicated to babies and toddlers! We cater from 6 months-5 years in our programming.

What is there for the grown-ups?
Lots of family fun! But if that’s not enough there will be chill out areas, a live DJ and a fully stocked bar* (chargeable)

Do Carers qualify for free entry?
Yes, please be advised a 'carer' is someone that looks after a child in receipt of DLA proof will need to be sent to Ticketline who will then issue you a carer ticket, to arrange a carer ticket contact Ticketline customer services on 0161 813 2222

What happens if it rains?
TOTFest® is an outdoor event! In the eventuality that the weather is wet, the event will still take place, we advise all visitors to check the weather and come prepared with waterproofs and welly's. We also remind visitors to bring sun lotion, hats and water in the event of a warm day. Some activities are under cover.

Do I need to bring cash?
Yes, while the vast majority of activities are included in the ticket price it is a good idea to bring some cash to spend at our food stalls. Face Painting is also chargeable.

Can I bring children older than 5?
Yes. The days activities are aimed at children aged 5 and under, however there is no reason why you can't bring along older children. We are happy for them to take part, all we ask is that older children are respectful of little ones when joining in with activities.

My child is under 6 months do they get in free?

Yes, but please remember all guests whether free or chargeable need a valid ticket to gain entry. So please ensure you book one for each member of your party.

Can I bring a picnic?
At TOTFest® you are welcome to bring along a picnic. All sites will have a variety of food and drink vendors to choose from.

Can I bring my dog?
With the exception of assistance dogs, pets are not allowed, this includes cats, dogs and unicorns.

 

Can I leave my child at the event?
No! Your mini guests are your responsibility at all times.

 

Is there a baby changing area?
Yes, there will be baby changing facilities on site.